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02-23-2021 08:58 PM
Failure ID : Q313GM-9K1AHN-MFPW3F-61BS03 I think it is a failed hard drive ???
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Accepted Solutions
02-23-2021 09:11 PM
Your machine is an HP Pavilion - 15-cw0003cy, its specs
https://support.hp.com/au-en/document/c06121997
Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.
For (original) Windows 10. Please use Cloud Recovery tool:
https://support.hp.com/au-en/document/c06162205
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
02-23-2021 09:11 PM
Your machine is an HP Pavilion - 15-cw0003cy, its specs
https://support.hp.com/au-en/document/c06121997
Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.
For (original) Windows 10. Please use Cloud Recovery tool:
https://support.hp.com/au-en/document/c06162205
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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