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‎09-21-2020 01:12 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My laptops smart hard disk is error I try so may time to fix . Can any one can give suggestions to fix . Thanks 

1 REPLY 1

‎09-21-2020 08:31 PM

HP Recommended

@Creat 

Failing hard drives can not be "fixed"; they have to be replaced.

 

Once you have the replacement drive, read the information below about HP Could Recovery to be used to restore your PC to working condition:

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
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