Smart hard disk error

[TD69__--]

Smart hard disk error,iminate failure

[Paul_Tikkanen]

Hi:

That code means the hard drive is about to fail.

If you can still get into Windows, back up any files you need onto a portable hard drive.

Then you will have to replace the hard drive, and reinstall the operating system.

On your specific model HP 2000 support page (there are hundreds of different model HP 2000's), you will find a maintenance and service guide with instructions on how to remove and replace the hard drive.

You can reinstall W10 for free as follows...

To reinstall W10...Use the Media Creation Tool.  Make the 64 bit installation media.

https://www.microsoft.com/en-us/software-download/windows10

You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, since your PC is not working.

If you are asked to enter a product key during the installation process, select the 'I don't have a product key option, and W10 will install and will automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

1. Select Download tool now, and select Run.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.

4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

5. Select which media you want to use:
6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.