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HP Recommended
HP Laptop PC 15-da3018cy

Smart hard disk error. HARD DISK 1 (301)

 

how does someone speak to a human on the phone about this matter?

2 REPLIES 2
HP Recommended

Hi:

 

The only suggestion I can offer would be to contact HP support by phone at the link below. 

 

Select the United States from the list of countries for the phone number to call.

 

Phone Assist Worldwide | HP® Official Site

HP Recommended

When I talked to tech support on the phone they said it was some kind of defect. I’ve had the laptop for 13 months and the warrantee just expired. They had me pay $50 for “tech support” when I already knew that the laptop was broken and they want me to pay $400 to get it fixed. HP is a SCAM! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.