HP Envy x360 Issue

[psylumthir13en]

Alright so long story short, I bought this HP Envy x360 2 in 1 laptop off of offerup, the exchange was while I was at work and had to be a quick, " I'll take the laptop, is there anything I need to know about it? No? Great! thanks, Here's your money". They neglected to tell me that it was bitlocked.... So I followed instructions found on google to "bypass bitlocker recovery blah blah blah" and it wound up leading me to a screen asking for an Admin pw.. Welp as previously stated, I bought it as is but spent $375 on it and know that theres just got to be some effing way for me to salvage this machine so that I didin't just take a $375 loss (especially because my wife will nuter me if that be the case) .... so I am reaching out for help, this laptop is also suppose to enable me to start my new job which is a WFH position but can't be done without a *laptop *working cell *Headphones with mic *Can-do, ready to Sale Attitutde.... welp I've got 3 of 4 of those things....

Error code given is:

YOUR PC/DEVICE NEEDS TO BE REPAIRED

A REQUIRED DEVICE ISN'T CONNECTED OR CAN'T BE ACCESSED

ERROR CODE: 0XC000000F

YOU'LL NEED TO USE RECOVERY TOOLS. IF YOU DON'T HAVE ANY INSTALLATION MEDIA (LIKE A DISC OR USB DEVICE) CONTACT YOUR PC ADMINISTRATOR OR MANUFACTURER 

PRESS ENTER TO CONTINUE ***DOSEN'T WORK****

PRESS F1 TO ENTER RECOVERY ENVIRONMENT **SCREEN JUST FLASHES BUT REMAINS ON SAME SCREEN***

PRESS F8 FOR START UP SETTINGS **ASKS FOR ADMIN PW WHICH I DON'T HAVE**

PRESS ESC FOR UEFI FIRMWARE SETTINGS **PLEASE READ ABOVE STATED OUTCOME FOR F8**

And I've tried bootable usb drives even tried hooking it up to another laptop and it was showing up as unreconized idk what else to do.... Anybody help??

[Rainbow23]

Hi @psylumthir13en

Welcome to the HP Support Community. 

As you have already tried the troubleshooting steps, this could be a hardware issue with the unit and may need repair. 

I have sent you a private message with the required information to talk to HP Support. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link