Software Issue - Unable to login

[rmisir]

This is my ticket number Edited and no one helping me . 

[Kuroi_Kenshi]

Hi @rmisir,

I understand your frustration I’m really sorry for the experience you’ve had.

To help check what happened and see if we can follow up on the shipment, could you please share your case ID with us via private message?

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

Once we have the case details, we can review the status and provide more clarity on the case.

We appreciate you taking the time to raise this, and we’ll do our best to assist once we have the case information.

Best Regards,