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‎09-17-2024 10:21 PM

HP Recommended
Product: HP Victus

Hola a todos, vi varios post sobre el problema de encendido de las laptops Victus. Sucede que la batería puede estar polarizada, mi solución es desconectar todo, incluyendo la batería ram, etc... mantener presionado encendido 30 segundos, volver a conectar todo a excepción de la batería... probar con el cargador y si enciende, probar con la batería. Ya son 2 veces que tengo que lidiar con esto, pero espero que les sirva.

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1 person had the same question
1 REPLY 1

‎09-18-2024 09:32 AM

HP Recommended

Hi @ChristianBeraun!

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Rose_S. 

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