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- Solving the problem of installing the system on a new notebo...

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04-24-2020 01:56 AM
04-24-2020 08:10 AM
You make this sound like this is some Big Mystery -- but this is the standard way Windows installation works. When the installer is confronted with a blank drive, with no partitions, it automatically creates the partitions it needs and formats them accordingly.
If you had come here and asked about this, we would have told you this.
I am a volunteer and I do not work for, nor represent, HP
04-24-2020 12:48 PM - edited 04-24-2020 12:50 PM
Exactly a mystery, WAWood!
You see, in Russia, no one can explain this properly. We called HP support, they don't know, I suggest using the console to register, but they don't say how, go to Microsoft support, and there is also answer, saying that "the manufacturer has built a hard disk or hard disk is malfunctioning", we don't know Microsoft. Please contact HP.
That is, a vicious circle. I spent a lot of time trying to find a way to solve this problem through Russian-language forums, without complex actions in the console and BIOS. And the HP website only has a forum in English. There is no forum in Russian. When I realized this, I called Microsoft and HP and told them everything. And you know what they told me? That this is not quite the right option, although it is effective. And they, like Microsoft and HP support, refuse to take this option of mine into service. That is, people will continue to suffer, you need to understand all these problems, spend a lot of time... This laptop is not mine at all, it was bought by a woman for her daughter... And she calls me and asks what to do, almost with tears in her eyes... And I started this investigation...
P.S. This shouldn't be happening. The client bought a laptop, the manufacturer is OBLIGED to provide this information immediately upon the client's request, and not send it to Microsoft... (and Microsoft correctly said that " the hard disk is faulty or specially designed