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‎11-01-2017 07:28 PM

HP Recommended
Product: HP Stream 11
Operating System: Microsoft Windows 10 (64-bit)

Hello! Recently My HP Stream 11 keys have not been working this started 2 days ago i have watched tutorials but nothing has worked yet.

 

It hasnt been dropped. smashed,damaged, etc i was getting the latest update for windows 10 and it said "error no storage space on this disk" i closed it like something never happened and continued using it the keys worked just fine when i finished i closed the laptop.The next day some keys werent working like E W Q Z X C H P M etc also the arrow keys and all command keys more than half the keybaord didnt work. I dont Know How This Happend.

 

Thanks in Advance

 

 Kaid

 

1 person had the same question
1 REPLY 1

‎11-02-2017 04:51 AM

HP Recommended

When powering up, tap the Esc key to enter the BIOS setup menu.  Test if the keys work in there, if they do, it is likely a Windows issue, if not, it is likely a hardware issue.

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