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- Notebook Operating System and Recovery
- Some of the keys on the R/H side of the keyboard dont work

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04-10-2020 03:09 AM
My laptop loses key functions on the r/h side which seem to be intermittent is there any fix for this?
My laptop also when web browsing just switched of especially when I am sitting with the laptop on my lap. I do take care not to block the fans.
Any thoughts
04-10-2020 03:00 PM
Wish I had good news for you, but I don't.
Unlike external keyboards, the ones on laptops are not made to be rugged, but instead, to be light. Thus, if you get five years out of a laptop keyboard, you're doing very well.
Individual keys are generally not replaceable, but if the keys are not broken, then the issue is more likely with the membrane underneath the keyboard and that has to be replaced as a unit.
Here's some troubleshooting steps you can try: http://support.hp.com/us-en/document/c03738933
If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.
But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.
Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Should only be an hour's work or less.
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As to the overheating -- think about the fact that you are a Heat Machine! You are putting out around nearly 100 degrees of heat all the time! When you put a laptop in your lap, you are transferring your heat to the laptop.
So no, you should never put it directly in your lap. You even see videos of folks using their laptops in bed -- which is a surefire way of getting the laptop to overheat and burn out.
IF you want to use it that way, look online for one of the laptop shelf units designed for that, as they lift the laptop away from you so that ambient temperature air can circulated between you and the laptop.
I am a volunteer and I do not work for, nor represent, HP