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HP Recommended
Microsoft Windows 11

Spectre 360 will not re-orient to laptop mode following use as tablet.  This is aggravating and embarrassing in public meeting.  No online suggestions work.  HP offers no solution and keeps referring customers to windows 10 solution.  There is no "tablet mode" toggle in windows 11.  I will NOT go into my registry to make changes.  This is HP responsibility to resolve and offer CURRENT information.

1 REPLY 1
HP Recommended

Hi @Vladimir999,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Update BIOS and HP System Event Utility: Ensure you have the latest versions of BIOS and HP System Event Utility installed. You can download the updates from the HP Support website.

  • Steps to update BIOS:
    • Turn on or restart your Spectre x360.
    • Quickly press esc, and then f10 to enter Setup Utility (BIOS).
    • Follow any on-screen instructions for updating.
    • Alternatively, use the HP Support Assistant to check and install BIOS updates.

Checking for Windows Updates

Ensure your Windows 11 operating system is fully updated, as OS updates can sometimes resolve hardware integration issues.

  1. Update Windows:
    • Go to Start > Settings > Windows Update.
    • Click on Check for updates and install any available updates.

Reconfigure Device Orientation

Verify if the device's hardware sensor or software configurations are causing the orientation issue.

Restart the Device:

  • Restarting can often reset hardware components and resolve temporary glitches.

Adjust Display Orientation Manually:

  • Right-click on the desktop and select Display settings.
  • Manually set the orientation to Landscape.

For advanced diagnostics, you can use HP PC Hardware Diagnostics UEFI.

  1. Download HP PC Hardware Diagnostics:
    • You can download this tool from HP's diagnostic tools page.
    • Run the diagnostics to check for any sensor or hardware malfunctions.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.