Spectre stuck on 1803

[Albert1941]

Hi,  I failed to update from 1803 to any further OS version, although I update the Bios, ran successfully SFC /SCANNOW, renamed catroot2 & softwaredistribution files, tried the Assistant and the MCT after de-activation of Avast antivirus. It always fails at the very end of installation (beyond 90%), and gives  0xC 1900101-0x30018 fails in FIRST_BOOT with SYSPREP_SPECIALIZE error. The microsoft help desk is not helping. Is there any solution ?  AA

[Riddle_Decipher]

@Albert1941 In order to check if the latest version of BIOS is available for your device, here's what I'll need:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, here's a related post with a solution to this concern: click here

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[Albert1941]

Hi, Thanks for your answer.

The product name is  SAT00EA#UUG

Serial number : 5CD8494VDZ

Al

[Albert1941]

As additional info, the BIOS is F.40

Al

[Riddle_Decipher]

@Albert1941 Please do not share the serial number in a public community, please edit and remove the same from the post, as requested earlier!

That said, here's a list of methods that should help resolve the issue:

Method 1: Temporarily Disable Antivirus and Firewall

1.Right-click on the Antivirus Program icon from the system tray and select Disable.

2.Next, select the time frame for which the Antivirus will remain disabled.

Note: Choose the smallest amount of time possible for example 15 minutes or 30 minutes.

3.Once done, again try to connect to the WiFi network and check if the error resolves or not.

4.Press Windows Key + I then select Control Panel.

5.Next, click on System and Security.

6.Then click on Windows Firewall.

7.Now from the left window pane click on Turn Windows Firewall on or off.

8.Select Turn off Windows Firewall and restart your PC. Again try to open Google Chrome and see if you’re able to Fix The Installation Failed In The First Boot Phase Error.

If the above method doesn’t work make sure to follow the exact same steps to turn on your Firewall again.

Method 2: Check for Windows Update

1.Press Windows Key + I then select Update & Security.

2.Next, again click Check for updates and make sure to install any pending updates.

3.After the updates are installed reboot your PC and see if you’re able to Fix The Installation Failed In The First Boot Phase Error.

Method 3: Run Official Windows Update Troubleshooter

If nothing works till now then you should definitely try running Windows Update Troubleshooter from Microsoft Website itself and see if you’re able to Fix The Installation Failed In The First Boot Phase Error.

Method 4: Run Windows Update in Clean Boot

This would make sure that if any 3rd party application is conflicting with Windows update then you will be able to successfully install Windows Updates inside Clean Boot. Sometimes 3rd party software can conflict with Windows Update and therefore cause Windows Update to be Stuck. In order Fix The Installation Failed In The First Boot Phase Error, you need to perform a clean boot in your PC and diagnose the issue step by step.

Method 5: Make sure you have enough Disc Space

In order to install Windows update/upgrade successfully, you will need at least 20GB of free space on your hard disk. It not likely that the update will consume all the space but it’s a good idea to free at least 20GB of space on your system drive in order for the installation to complete without any problems.

Method 6: Rename SoftwareDistribution Folder

1.Press Windows Key + X then select Command Prompt (Admin).

2.Now type the following commands to stop Windows Update Services and then hit Enter after each one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

3.Next, type the following command to rename SoftwareDistribution Folder and then hit Enter:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

4.Finally, type the following command to start Windows Update Services and hit Enter after each one:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

5.Reboot your PC to save changes.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.