Spectre x360 13 No Way to Activate Lock Screen in Tablet Mode

[dlin04]

When I have my laptop opened up into tablet mode and encounter the Windows 10 security lock screen (press ctrl+alt+del or windows security key to unlock), there appears to be no way to unlock the screen without reverting out of tablet mode. Is there a windows security key or method by which a ctrl+alt+del can be sent to the OS?

David

[Jeet_singh]

@dlin04,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues while unlocking the PC from tablet mode. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any changes on the PC before the issue started?

Have you tried to use a PIN to unlock in tablet mode?

Could you please send me a picture or screenshot as this will help me in further assisting you?

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[dlin04 · Accepted solution]

After contacting support, I've learned that the Spectre x360 13 does not have a Windows security key and there is no method to send a ctrl+alt+del from the Windows security lock screen.

So if you want to get into Windows without using the keyboard, don't use the Windows Secure sign-in feature.

[Jeet_singh]

@dlin04,

Thanks for taking the time to let the community know about the solution.

If you need any further assistance, please don't hesitate to reach out to us again.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂
Regards,