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‎02-07-2020 08:22 AM - edited ‎02-07-2020 08:53 AM

HP Recommended

Same here, can't hold it on my laps it is burning hot and the noise is ridiculous. Noticed that it is worse when charging... but why would brand new laptop overheat when you read emails?! This must be some sort of a joke

 

Why was my message moved from the initial topic? At least change the subject field to  Spectre x360 (2020) OVERHEATING!

1 person had the same question
4 REPLIES 4

‎02-07-2020 11:30 AM - last edited on ‎08-20-2026 08:41 AM by Moderator

HP Recommended

@Aleks099
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

While you respond to that, let's try these steps: 

use the following steps:

  • Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

  • After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
  • Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

  • In some cases, updating the BIOS might help prevent this error from occurring.

For more information on how to update the BIOS, see Updating the BIOS.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎02-08-2020 01:57 PM

HP Recommended

Hi 

I have updated BIOs and changed the start menu and it is now working great 

 

thanks

 

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‎02-25-2020 12:26 PM

HP Recommended

Hi. got the same issue, what in the start up menu did you change that helped?

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‎02-27-2020 11:52 AM

HP Recommended

The Hp start ups just so usual basics open at start up

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