Spectre x360 crashes when charger is connected to it

[Anshb]

so my laptop is crashing when charger is plugged into it. I did some analysis and found out if battery is 100% charged it doesn't crash but if the remaining battery percentage is low then it crashes and shows hard disk not found at the boot. 

If I boot up again removing the charger everything works fine.

I was able to find exactly same thread but there it is not mentioned how it got solved.

I took laptop to nearest hp service center but they couldn't understand the issue.

Right now I am using it as desktop, keeping the charger plugged in so it doesn't crash.

The thread with same issue

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Spectre-X360-convertible-crashe...

[Betty0610]

@Anshb

Welcome to the HP Support Community.

• Please perform a hard reset from the link: http://hp.care/2nwQ054 and continue with further troubleshooting.
• Please connect the charger to a different wall outlet and check again if the computer works correctly.

Let me know if this helps.

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Thanks!

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