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HP Recommended
Spectre x360
Microsoft Windows 10 (64-bit)

I purchased my HP Spectre x360 in August 2017, warranty expired September 18, 2018, and my Spectre x360 just died. No warning. Never crashed. It was well maintained and updated, not heavily used. Went to turn on and nothing. No power, no lights, no sounds. I was not upset until I read that this is a known issue, and others within and outside of the community have or had this problem. I paid over $1500 and now it's worthless. I will never purchase another HP unless they right this situation. 

2 REPLIES 2
HP Recommended

Same thing here. I purchased my Spectre in Aug 2017, warranty expired 9/18/18 and my motherboard just died. I had no idea that this was a common problem with HP Spectres. My PC was a little over a year old. No signs before it died. No charge. No lights. No sounds. Nothing. 

HP Recommended

@Kriselmi99,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I am sending you a private message suggesting the next course of action.

 

Please check your private message icon in the upper right corner of your HP Forums profile.

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.