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Locked

‎06-16-2020 11:12 AM

HP Recommended
Product: HP Envy 17"
Operating System: Microsoft Windows 10 (64-bit)

Dopo l’aggiornamento a Windows 2004 ho di nuovo un problema che con la precedente versione avevo risolto. Quando spengo il PC con “START /Arresta il sistema”, il PC si spegne, ma il led del pulsante di accensione rimane acceso. Per spegnere debbo mantenere premuto il pulsante ON/OFF. Nonostante questo il PC spento scarica la batteria.

Preciso che “Avvio rapido è disabilitato”.

Come posso risolvere ?

1 REPLY 1

‎06-16-2020 11:29 AM

HP Recommended

Hi! Thank you for visiting our English HP Support Community.

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region. Thank you for your understanding.

 

Regards,

 

BiancaS.

I work on behalf of HP.
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