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HP Notebook - 15-ay009tx
Microsoft Windows 10 (64-bit)

While doing some project by mistakely teaspoon of oil spill on the keyboard i immediately turned off laptop and started cleaning visible liquid and removed battery. After one day when i  restart the laptop it was working fine but when i tried to charge the laptop was not charging what should i do...?

3 REPLIES 3
HP Recommended

@Dinesh28 

Here are some tips on dealing with liquid damage -- but these apply primarily to water-based stuff, and may not work with oil-based stuff: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...

However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.

The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.

And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) water damage is NOT covered under the warranty.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

When the oil fell on keyboard immediately i turned the laptop off and removed battery after 2 days i started now the laptop is working fine it has 35% charge but i thik there is still oil near the charging port because when i plugged the pin and removed i saw some oil on the pin.

I don't think motherboard would have damaged because the laptop is still working fine only the problem is with oil near charging port can u suggest me some idea to clean that 

HP Recommended

@Dinesh28 

EVENTUALLY, all the oil will evaporate, but that can take a long time -- and in the meantime, I don't know of any solvent that will dissolve the oil but not damage the circuit components.



I am a volunteer and I do not work for, nor represent, HP
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