Start up problems

[liamkaabi]

• Hello, I'm having problems with my laptop from time to time but last few days became ubnormal, I formatted more than 5 times but problems still happen I don't know what to do, sometimes the device works good for few days but other one day and stop giving the notes showing in the attached files, I was planning to buy new internal hard drive need I want to buy ssd hard drive and I don't know which one is compatible with my device can you please advise me what to do, because buying new device is so expensive. Thank you 

   

  

   

[WAWood]

@liamkaabi 

This is almost certainly a hardware issue -- so why would you think that formatting, which is only replacing the file system, would fix this?

This issue is often due to a failing drive.  So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the HDD (Hard Disk Drive): http://support.hp.com/us-en/document/c00439024

If not, to check the HDD you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.

Please note that if your model has an SSD instead of an HDD, these diagnostics might not work properly.