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Starting up new laptop
04-07-2021 06:50 PM

i just bought an HP laptop Stream, brought home, plugged up and turned on like the instructions said. It has been spinning and saying Just a moment now for well over two hours. What do I need to do?
04-07-2021 07:01 PM

Did you buy this from a retail outlet? You should not be having issues like this with a new laptop.
Asking, because if this was mine, I would return it there and ask someone to get it working, and if they could not, demand either a refund or a replacement.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP

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