Hi, I have unreachable error in my new laptop `Hp pavilion x360 cd0998nl convertable`, windows 10 pro original edition. When i start windows, laptop totally does not show fingerprint login confirmation, i press enter -background picture turns to be blur, password section does not come up.
I checked troubleshooting, recovery, startup repair (shows there is error with srt.txt file)... non of them works. I tried to format disk partitions, it is impossible to change or delete them. When i use CMD to do operations `show media is write protected`. In one word, i can`t do anything to format or repair system.
If someone has solution or tips, please help me.