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‎12-25-2021 12:33 AM

HP Recommended
Product: Hp pavilion g4 notebook PC

After wiping my computer of just files, my computer has trouble on launch. It says that it cannot find an operating system despite working fine before. I try to use system recovery in the boot screen, but when I press f11, it instantly freezes. What can I do?

1 REPLY 1

‎12-25-2021 12:49 AM

HP Recommended

Hello @Oponentgull .

It is likely that your computer does not have a partition called recovery or the partition is damaged, however you can follow the instructions in the following link which is in Spanish but you can translate it with an online translator:

How to get the recovery media?

Happy Holidays!

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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