FILT1969 Student
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Still stuck in reboot mode

HP 15.6 laptop ADM A6 processor, 4GB RAM memory 2.5GHz
Microsoft Windows 10 (32-bit)

Started a restore back to a date. Pushed enter. And still stuck on restor windows. Wont stop. Can turn off.

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Still stuck in reboot mode



Welcome to the HP Support Community!


I recommend you press and hold the power button to hard shut down the computer and then wait for a minute and then restart the computer and check.


If you continue facing, follow the below steps.

  1. Turn off the computer.
  2. Remove the computer from any port replicator or docking station.
  3. Disconnect all external connected peripheral devices, such as USB storage devices, external displays, and printers.
  4. Unplug the AC adapter from the computer.
  5. Remove the battery from the battery compartment.
  6. Press and hold the Power button for about 15 seconds to drain residual electrical charge from the capacitors that protect the memory.
  7. Put the battery back into its compartment and plug the AC adapter back into the notebook, but do not connect any of the peripheral devices.
  8. Press the Power button to turn on the computer.
  9. On the Options screen, select Continue to open Windows 10.
  10. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter.
  11. Reconnect each of the peripheral devices.

Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!




I am an HP Employee

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