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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Storage driver Windows 11 24H2 Pavilion 16-af0002na

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01-08-2025 03:35 AM
Hi,
I'm trying to do a clean install of Windows 11 24H2 on a Pavilion 16-af0002na (A2SB9EA)
I need a storage driver for this, but I can't see anything storage-related (or RST-related) on the driver download page for this hardware and 24H2. If I 'expand all' and search for the word 'storage', I get no matches.
01-08-2025 07:01 AM
Hi:
I suggest that you post your question on the Intel support forum because I could not find any Intel storage controller drivers for the Core Ultra processor platforms.
They do not exist on any of HP's support pages--even for the business class notebooks that have those processors.
I couldn't help this forum member either:
Re: Can't find necessary drivers to install Windows 11 to HP... - HP Support Community - 9271712
I checked to see if your notebook's product number (A2SB9EA #ABU) is supported by the HP cloud recovery tool and it is currently not supported.
01-08-2025 12:26 PM
Thanks Paul - that's useful.
Post on Intel forum is here:-
https://community.intel.com/t5/Processors/Windows-11-24H2-driver-for-Core-Ultra-7-155U/m-p/1655485
I'll send any useful responses back over here.
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Matt
01-09-2025 09:55 AM
Reporting back.
The bottom line is, with this hardware and 24H2 (December '24 update), the ISO image doesn't appear to work, but a USB stick created with the Windows Installation Media creator does.
I used an ancient Windows 10 machine to create the installation medium.
There's something very odd going on here. When the ISO is booted, it's possible to browse the C: drive from the driver loader window, so the problem isn't a missing storage driver for the NVMe drive.
I've got another network driver issue, but I'll raise a separate issue for that.