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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Storage full and unable to clear it.

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09-17-2020 12:56 PM
It keeps saying I need to clear up storage so that I can download the new Microsoft update but when I do all the clearing I know how to do, it STILL wont update and won't allow me to do a factory reset. It tells me to run a disk clean-up. I've dont that but STILL no resolution
09-17-2020 01:00 PM
First of all, here are some utilities you can run to free up some space:
http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/
Also, the community Win10 Forums has the following suggestions:
https://www.tenforums.com/tutorials/83441-free-up-drive-space-windows-10-a.html
In addition, I have found the utility Cleanmgr+ to have LOTS of options for removing Windows junk, including log files. I use it practically every day. You can get it from here:
https://www.mirinsoft.com/cleanmgrplus
Also, there is a freeware app known as Wise Disk Cleaner. I use it every day to get rid of junk files: https://www.wisecleaner.com/wise-disk-cleaner.html
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Second, even with those, you will not be able to free up enough space to so the v20.04 feature update. You will need to read this TKB article to find out what to do: https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...
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