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Storport.sys driver not less than or equal to errir

HP Recommended
HP Notebook - 15-ba061dx
Microsoft Windows 10 (32-bit)

Blue screen, storport.sys driver_irql_not_less_than_or_equal_to error. I have searched google on this, and this is not the only laptop I have this error on. I have taken the whole thing apart, pulled out the internal battery, left it out, pressed the power button for 15 seconds, then plug it all back in. However, I get stuck at windows recovery. So, I decided to do a factory restore to see if that will work. I am hoping that this is will be just a temporary thing, and I can get around it. Anyway, if this works, I will edit this, otherwise, I will leave it alone.

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Message 2 of 2
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HP Recommended

@SirTwist

 

Welcome to the HP Support Community.

 

1) Rollback or Update Drivers

 

The main drivers that might be a cause for this particular file will be listed under the section of IDE ATA/ATAPI controllers as well as Storage Controllers inside of the Device Manager. So if you recently updated these drivers, roll back and see. If you did not, then we suggest you Update these drivers.

 

 

Fix Storport.sys BSOD errors

 

2] Download the drivers from the manufacturer’s website

 

You could also download the relevant drivers for your device from the manufacturer’s website directly.

For instance, if you have an SSD, the problem may be an old storage driver. You could use Intel Driver Update Utility or download the drivers from intel.com. AMD users may want to check out AMD Driver AutoDetect.

 

3] Run System File Checker

 

Right-click on the Start button and click on Command Prompt (Admin), type in the following command to run System File Checker and then hit Enter.

sfc /scannow

 

Restart your system after the scan is completed.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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