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‎10-05-2023 04:26 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

Hi everyone. I often notice a strange sound coming from my laptop, it is difficult to record it because it doesn't happen always at the same moment. It is something similar to a creaking noise, sometimes quite fast some others slower but always with a duration of some seconds (2 to 5-6). It appears during procedures like just after the pc's start up and windows opening, sometimes when a task is ordered (ex: start of a download, opening of an application, opening of a heavy website page or of a new tab.) or when a programme is loading. But it is not regular and it doesn't happen two times in a row when trying to recreate it. 

I checked a lot of times updates and system problems through HP Support Assistant but apparently nothing is going wrong. Drivers are up-to-date. The pc did not show other issues since the sound appeared, and I firstly heard it some months after having bought the pc.

Could it be something related to RAM or maybe CPU management, in particular when a lot of tasks are run?

Thanks a lot.

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