Struggling to speak to someone about a technical issue with my new lap top

[Simon2838e4e3]

I am really struggling to speak to someone from HP Support as I keep getting stuck in a loop between AI assistant and the support automated system.  I have been waiting a couple of hours for a call back, but now need to get to a lecture.  I thought investment in HP would provide a better service.  Can someone help me with a process of speaking to someone quickly, and with knowledge who can help.  I'm getting rather frustrated!  Thank you.

[A_Gayathri]

Hi @Simon2838e4e3 , 

Welcome to the HP Support Community

I understand you are facing an issue with your Struggling to speak to someone about a technical issue. Not to worry I will help you to get a resolution to resolve the issue.

Could you please elaborate in detail on the issue
 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support