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‎04-12-2022 05:26 AM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0009ne
Operating System: Microsoft Windows 10 (64-bit)

Hey I have a problem with my laptop it started where I played a roblox game named lumber tycoon 2  and was busy picking some woods and by then I got a blue screen error saying my pc crashed cause of a stop code:WHEA_UNCORRECTABLE_ERROR and then it toke to long for it to close and when it hit 25% I hold the power button and turned it off and then later I turn in on again and it toke a while to boot up and now I'm stuck at a UEFI interactive shell not bios, a UEFI. I did exit and try to boot up from a internal efi shell and brought me to the same place again and again. boot from efi file works but I got to file explorer and it was blank nothing but with the f1 ese arrow keys and enter on my screen so I just esc and brought back to boot manager. So I went to bios by pressing f10 repeatedly and the only thing I see is Main, security, system configuration and exit, there was no boot up option anywhere but this 4, I did load to default setting but nothing as changed. That's all I did to solve and got nothing to do so if could you help that would be much appreciated.

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