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HP Recommended
[edit]
Microsoft Windows 10 (64-bit)

Hello people! 

 

Yesterday my hp notebook refused to start up normally after having run for quite a while , having stored a great lot of data and being carried around in standby. (I know I'm horrible)

What I do get is the hp auto-repair failing and going into recovery, where my options are very limited. Further checking with uefi concludes that I apparently have no bootable harddrive. 

A systemcheck shows a warning during the short dst  check.

Is there a way to fix this issue? I'm not overly attached to the data on the device, as there is a backup and I do most of my work online. Recovery would be preferable but for now I would just like to use my notebook at all and am not looking forward to getting a new harddrive.

 

5 REPLIES 5
HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

 

Make backups, recovery media and replace the HDD.

https://www.microsoft.com/en-us/software-download/windows10

 

W8 Repair.pngRecovery Reinstall.png

 

HP Recommended

Thank you for your swift reply. 

I followed your instructions, the results remain the same, hard drive short dst check: warning

 

Ps the device does not have an easily removable battery. So I naturally only disconnected the a.c. as described. Tho I noticed you mentioned the keyboard as peripheral which suggests a generalized approach.

 

Pps: the device does not have an optical drive in case anyone suggests to insert a boot DVD.

HP Recommended

Hi

A broad brush stroke indeed.

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This First part only works when a valid Recovery Partition is enabled.

If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.

Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/install-windows-10-from-usb

 

It is really dependant on another PC to create a USB to initiate the process.

HP Recommended

No luck so far. Every attempt at the issue ultimately runs into a wall when attempting to access the Harddrive, which for all intents and purposes seems unavailible. The list of possible locations for the Win10 installation is empty for example.

 

I do have another PC availible so making a boot-USB was the only thing that worked.

 

curiously enough the installation prompt sometimes showed the Harddrive, but was unable to access any of the partitions only resulting in 0x80070057 - errors. I previously assumed my Harddrive was just entirely fried but this made me wonder if there indeed is a way to restore the hardware. Sadly I have no port to put it into so Im unable to fix it from my other pc.

HP Recommended

Well I use

Linux Mint and Gparted

LinuxMintGparted.jpg

 

AND if the HDD is accessible it is IMHO the best.

 

Make a USB and run live in RAM. NO INSTALL needed.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.