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- HP Community
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- Notebook Operating System and Recovery
- Stuck in blue screen and can't use advance repair or automat...

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08-23-2024 09:29 AM
When I opened my laptop to use it, the blue screen appeared with error code 0xc0000017 and saying operating system couldnt be loaded because the system registry file is missing or contains errors,and said f8 was to see start up settings and enter to try again and when i pressed f8 nothing happened but bring me back there and same with enter and i don't have a usb device or disk😭i tried doing everything please help
08-23-2024 10:23 AM
Hello @David_KB , how are you
Please, try the procedures at Microsoft below:
I´m waiting
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08-23-2024 12:29 PM
Hello @David_KB
In this case, try reinstalling the system directly.
Try recovery F11 or a pen drive with the system.
Regards
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
08-23-2024 01:31 PM
Hello @David_KB
You will have to purchase it through HP (try calling) or purchase a system of your choice for reinstallation
Regards
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
08-23-2024 03:09 PM
Im 15 and I don't have money to buy this and im a adopted in a family that doesn't love me and i can't let these people know i ruined it or they'll take my phone and my teacher gave me that's how cooked i am
08-26-2024 08:10 AM
Hello @David_KB
I understand your case, but the problem that occurred with the equipment is not your fault. It was a systemic failure that can happen to anyone.
Just check the possibility of checking a new system and solving the fault
Rest assured
Regards
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.