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‎02-11-2026 09:16 PM

HP Recommended

ACPI BIOS ERROR.   Cannot get out of auto repair loop.  Hard drive and memory check OK.  Reloaded BIOS, F11 does not take me to recovery menus.  

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‎02-11-2026 09:31 PM

HP Recommended

What is the full model number or product number of your notebook?

 

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

 

If it is an old model notebook such as a 15-abxxx or a 17-gxxx notebook with an AMD processor, you have to go into the BIOS>security menu>find the TPM device setting and change it from Available to Hidden.

 

Save the settings, restart the PC and the error should be gone.

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3 REPLIES 3

‎02-11-2026 09:31 PM

HP Recommended

What is the full model number or product number of your notebook?

 

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

 

If it is an old model notebook such as a 15-abxxx or a 17-gxxx notebook with an AMD processor, you have to go into the BIOS>security menu>find the TPM device setting and change it from Available to Hidden.

 

Save the settings, restart the PC and the error should be gone.

1 person found this reply helpful
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‎02-11-2026 10:59 PM

HP Recommended

Thank you Paul.  I did have the older model with the AMD processor and this  got me out of the error.  You are living up to your moniker.  “Legendary Expert”.    Happy Camper.  

1 person found this reply helpful
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‎02-12-2026 05:53 AM

HP Recommended

You're very welcome.

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