• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hello Chery, Your solution seems to suggest doing a clean new windows 10 installation from Microsoft website, i.e not the original HP factory Windows installation. this mean you have to pay £119.99 (UK) for a new windows product key other wise it will stop working after a few days. How do you get the product key for the HP factory windows installation ? And can that be used on a new windows 10 installation from Microsoft website. thanks Musthafa
HP Recommended
can I ask how you managed your product key for windows. did you use your original product key or did you pay for a new one.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.