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kailerr
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Stuck on "Getting things ready", after waiting it says something like cannot reset.

HP ENVY x360 TouchSmart
Microsoft Windows 10 (64-bit)

Any way I can get past this screen? Also, I get the sign-in service failed so I do it through holding shift then clicking restart.

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Stuck on "Getting things ready", after waiting it says something like cannot reset.

@kailerr 

What brought this about?

 

Are you trying to do a system reset?

 

Are you trying to do a Win10 version Upgrade?

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kailerr
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Stuck on "Getting things ready", after waiting it says something like cannot reset.

System reset.

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Stuck on "Getting things ready", after waiting it says something like cannot reset.

@kailerr 

That message is shown right at the beginning of installing Windows, and it can stay for 30 minutes or more.

 

So,. how long did you let the PC sit without anything more happening?

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***Please mark Accept As Solution if my post solved your problem***

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