Stuck on "Repairing disk errors. This might take over an hour to complete."

[anjandutta]

Stuck on "Repairing disk errors. This might take over an hour to complete." Nothing happens for over 2 hours.

Can you please help?

[WAWood · Accepted solution]

@anjandutta 

This is a sign that your Windows file system has become corrupted -- which is nearly always caused by a failing hard drive.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...

3) press the Function key for testing the hard drive (usually F2) and let it run.

[anjandutta]

I was able to get to run the system check, thanks for the tip regarding hitting the esc key multiple times

I got: Hard Drive Short DST Check: Failed, 

Failure ID: 9SN3TA-7S8A2W-MFPWLK-60X203