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Locked

‎09-30-2021 06:50 AM

HP Recommended
Product: HP Pavillion Hewlett-Packard
Operating System: Microsoft Windows 8.1 (32-bit)

I am stock in Recovery manager

Restoration incomplete

The restoration did not complete

please select one of the following buttons:

Save log   Details    Retry

Category:
1 person had the same question
1 REPLY 1

‎10-04-2021 02:09 PM

HP Recommended

Hi@Lady217, Welcome to the HP Support Community!

 

The only option is to reimage the operating system to factory settings.

 

  1. Right-click My Computer, and then click Properties.
  2. Click Advanced system settings.
  3. Click the Advanced tab.
  4. In the Startup and Recovery section, click Settings.
  5. Click to clear the Automatically restart check box.

If you've been using the Recovery Partition (F11) to reinstall the OS, I recommend using the Recovery media instead to wipe out the HDD and create a new partition and fresh OS installation: Click here to obtain one, if you don't have on in your possession.

 

  or HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) Link            

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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