Stuck on screen loop

[HOV2]

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Can anyone help I've been out of this laptop for weeks now its stuck in a loop on this screen Anyone ??

[Sneha_01]

Hi @HOV2 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing a BIOS recovery failure on your HP laptop, it means that the BIOS (Basic Input/Output System) on your computer is either corrupted or not functioning properly. This can lead to various issues, such as your laptop failing to boot or being stuck in a recovery loop. There are a few steps you can take to attempt to resolve this issue.

Here’s a step-by-step guide to troubleshoot and possibly recover from the BIOS failure:

1. Perform a Hard Reset

A hard reset can sometimes resolve basic hardware issues, including BIOS-related errors.

• Shut down your laptop completely.
• Disconnect the laptop from the power source and remove the battery (if it’s removable).
• Press and hold the power button for about 15-30 seconds to drain any residual power.
• Reconnect the power and battery, and then turn the laptop back on.

2. Use HP BIOS Recovery Tools

HP laptops often include a built-in recovery tool for BIOS recovery. Follow these steps to attempt BIOS recovery:

• Turn off the laptop.
• **Press and hold the Windows + B keys simultaneously (hold both keys) on your keyboard.
• While holding those keys, press and release the power button to turn on the laptop (do not release the Windows + B keys yet).
• The HP BIOS recovery screen should appear, and the BIOS recovery process should begin automatically.
• Follow the on-screen instructions to complete the recovery. This may involve updating or reinstalling the BIOS firmware.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support