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Solved!

Stuck scrolling because of touchpad click

HP Recommended
HP Spectre x360
Microsoft Windows 8.1 (32-bit)

Hello all,

 

Just recently bought a HP Spectre x30, and very pleased with it.

 

However, there is something ANNOYING going on and I can't seem to fix it without using the system recovery option. It works, but doing this on a daily basis is just not doable. 

 

There is something I do with the touchpad, or something wrong with the touchpad and I think it is very easy to fix but I can't detect the exact definition of the problem.

 

When the system is recovered, the touchpad works fine. With the left click I am able to select a piece of text, and with the right click I am able to use the dropdown menu and options such as copy and paste.

 

However, when I accidentely do something, I think something like double click with the left click on the pad, something happens and the options I just described dont work anymore.

 

Instead: a scroll lock or something similar happens. The only thing that I can do with the left click and the right click is scroll through a page. The icon looks like this: https://thumb9.shutterstock.com/display_pic_with_logo/4230679/520422082/stock-vector-scroll-icon-520...

 

I have no idea how to shut this off and it is very anoying since I use my laptop daily for my study and need to  be able to select text and copy it. 

 

Please help me, I am so happy with my laptop but this is just veryyy unpractical!!

 

Thank you!!

 

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I just read in the manual that the dropdown menu is accesible by tapping the touchpad with two fingers. However, the selecting option is still not availlable. And what exactly is the function of CLICKING the touchpad -  so not tapping, but pressing it?

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I just wanted to say that I have solved this problem by installing a new driver for the touchpad via the HP website.

 

My laptop was very cheap and I later found out that it did not have WIndows 10 installed on it, my laptop is probably one of the older HP x360 models, I guess this has to do with the low price. Appearently some drivers needed to be updated. Works perfectly now - except for the very low volume when watching movies but I don't think that's driver-related.

 

Hope this helps someone out there!

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