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Flag Post

Synaptics Touchpad - No settings available

HP Recommended
LAPTOP-M756N82O
Microsoft Windows 10 (64-bit)

My touchpad keeps opening up other apps spontaneously and I cannot figure out how to find the touchpad settings. From what I understand is that with synaptics touchpad there is no settings. I tried to update the driver and it says it is up to date. 

How can I control the settings on my touchpad. 

 

Thank you.

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HP Support Agent
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@JKCalifornia Here are a few steps that should help get the missing/not working synaptics tab back:

 

Step 1: Go to Device Manager > Mice and other pointing devices. Right-click on the Synaptics option and go to Properties.
 

Synpatics Touchpad Tab Settings Missing 17
 

Step 2: Go to the Driver tab and note down the Driver Version (19.5.10.75 for my laptop).


Synpatics Touchpad Tab Settings Missing 12A
 

Step 3: Click on Update Driver.
 

Synpatics Touchpad Tab Settings Missing 13
 

Step 4: Click on ‘Browse my computer for driver software.

Step 5: Click on ‘Let me pick from a list of available drivers on my computer.’

Step 6: Now select a version less than the one that you noted above. In my case, it is 19.5.10.69 version. Click Next and you will be asked to restart the PC.

 

Once you log in again, open Control Panel and go to Mouse settings. The Synaptics tab will be happily sitting there. Click it to modify TouchPad/ClickPad settings and you can make the necessary changes.

If none of the methods mentioned above bring back the Synaptics tab, install Synaptics app from the Microsoft store. Once installed, launch it and you will be able to modify its settings.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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