Synatics Touchpad V7.5 settings not saving after Windows 10 update.

[P_Z]

Hi,

I've upgraded to Win10 on both of my HP  laptop and notebook, followed your instructions, but the touchpad profile settings keep disappearing after each restart: touchpad options + static notification of synaptics in the system tray + option of disabling internal pointing device are being reset.

Thx for giving your attention to this issue.

P-Z

[Passegua]

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@davevidduong wrote:

Yeah seems like a lot of people are having this problem too.

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You're right, I'm having this annoying problem.

[jmafisher1]

Thank you very much.  It took a few iterations, but now I don't have to keep chancing the settings on the touchpad.  I really don't like the touchpad and generally disable it if I've got another mouse installed. 

On another note, since you are much better than HP support.  Have you found a fix to the annoying problem of USB connected drives going offine and online on an HP Envy with Win 10? 

It's a known problem and I've seen a bunch of diferent answers, but none of them work.  At this point I've disconnected all my USB drives because they disconnect and then at randon times reconnect and a window pops up showing the drive.  If Im in the middle of something else, it pops up anway and then I have to retype what I just did.  Very annoying. 

Thanks for solving this problem

John

[mylappie]

Still now nobody came with a permanent fix for this, this is  very annoying..I changed back to the older version but that has caused the right click to disable.

Please release the fix for this

[KarenUK]

HP should have dealt with this by now with a new driver.  It is fixable with a simple registry modification.

[t2000kw]

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@KarenUK wrote:

HP should have dealt with this by now with a new driver.  It is fixable with a simple registry modification.

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Karen,

Could you repeat the simple regisgtry fix here?

I do remember that I ended up choosing the two-finger gesture* to do the same thing as a right-click would do.

Donald

* many of you are using the one-finger gesture at HP    🙂

[saukam123]

Hello all who reached this thread trying to find a fix for the touchpad setting chaging after every reboot. The fix is pretty simple, a small change in the registry. First change the touch pad settings as per your preference and then follow the below steps.

Follow the below steps and restart the laptop to check if the new settings hold. Most probably it will.

1. Press "Windows + R" key to open "Run" box

2. Type "regedit" and press Enter

3. This opens the Registry Editor

4.  Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

5.  Look for a key in that Install folder called DeleteUserSettingsOnUpgrade

6.  Double click and change the value to 0

IMP NOTE: Do not change any other configuration in Registry Editor as it can result in unexpected behaviour of your laptop.

Below is the link for the above fix in microsoft forum:

http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-synaptics-touc...

[saukam123]

Another link with the same solution:

http://www.tenforums.com/drivers-hardware/11805-windows-10-mouse-settings-reset-every-login.html

[redsting]

Thanks for point to the driver. I ended up clicking update on the properties page of the device to see if windows had updated this and they have. For the HP Touchpads it should now be 19.2.4.0 and it no longer has the issue. If you have any version older then update and the issue should go away.

[KarenUK]

I just went to device manager and selected update driver and it downloaded version 19.0.12.95. No issues with it.