System 32 error

[Harrisadam]

System 32 error code 

[Kuroi_Kenshi]

Hi @Harrisadam,

Welcome to the HP Support Community!

Could you please provide a few more details so we can better understand the System32 error and guide you accordingly?

What is the exact error message or error code displayed on your screen? If possible, please share a screenshot.

What is your HP laptop or desktop model?

Which version of Windows are you using (Windows 10 or Windows 11)?

When does the error appear, during startup, while using the computer, or when opening a particular application?

Did the issue begin after a Windows update, driver installation, or other recent change?

In the meantime, please avoid deleting or modifying files in the C:\Windows\System32 folder, as these files are essential for Windows to operate correctly.

You can also refer to Microsoft's Windows troubleshooting guidance if the error involves a system crash or stop code.

Once you share the details above, we can help narrow down the appropriate troubleshooting steps.

Best regards,
Kuroi_Kenshi

[Harrisadam1]

 I’m using a windows 11 model number is CND2211LXV

it appears every time I startup the computer I have done all options through in troubleshooting on the blue screen, I have no restore points, I’ve tried everything in the command prompt, I’ve tried uninstalling updates. I’ve even tried reinstalling windows on a FAT32 drive from windows website. I’ve made it priority in the BIOS but it just keeps looping the bootable USB and doesn’t actually fix anything, I’ve tried to use the USB from the startup screen. I’ve also disabled secure boot to help the USB but got nothing. The computer won’t go into safe mode, I’ve ran diagnostics on all my parts and nothing is wrong with them. The only thing I haven’t done is download a new BIOS but I cant download it onto the USB because my desktop isn’t HP and I don’t know how to get around that. I asked Microsoft and they told me to come to HP support so I could figure out the BIOS situation 

[Kuroi_Kenshi]

Hi @Harrisadam,

Welcome to the HP Support Community!

Thank you for explaining everything you've tried. I understand how frustrating it is to be stuck in a Windows startup loop after attempting Startup Repair, Command Prompt troubleshooting, update removal, and Windows reinstallation.

Regarding your BIOS question, you do not necessarily need another HP computer to prepare a BIOS recovery USB. HP provides instructions for downloading the BIOS package on a second working computer and creating a recovery USB drive. However, the BIOS file must match your exact HP model and product number.

Installing an incorrect BIOS can prevent the computer from working. 

HP BIOS recovery instructions.

Before proceeding, could you please confirm the following?

Exact HP model and product number: 

You can find the product information by pressing Esc repeatedly at startup and then F1 for System Information, if those options are available.

Windows installation USB: 

When you boot from the USB, do you reach the Windows Setup screen, or does the computer immediately return to the USB boot menu? Does Windows Setup offer the option to install Windows, or does it display an error?

BIOS version: 

If you can access System Information, please share the current BIOS version shown there.

For now, I would not recommend flashing the BIOS until we identify the exact model and confirm that a suitable BIOS update or recovery package is available. A BIOS update is not guaranteed to resolve a Windows boot loop, and changing Secure Boot settings further may complicate troubleshooting.

Once we have the exact model and boot behavior, we can identify the appropriate HP-supported recovery procedure.

Best regards,
Kuroi_Kenshi