System Bios Update Failed

[rosie-02]

My laptop is stuck in a loop. Originally, it was updating and it was neverending so I tried the windows button + B + Power button and it resulted to this (see photo for reference) I also did the Windows button + V + Power Button just in case but nothing happened. Nothing works and I'm desperate because we're on quarantine and I badly need my laptop and the files inside for my online classes. Please help me. How did you guys solve this? 

[Echo_Lake]

@rosie-02

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

1. Turn off the computer, and then connect the power cord.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

   

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

   • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.

Hope this helps! Keep me posted for further assistance.
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