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‎12-18-2020 12:59 AM

HP Recommended
Product: OMEN by HP Laptop 15-dh1xxx
Operating System: Microsoft Windows 10 (64-bit)

I ran System Extensive Test and this is the result i get:

Charging Port Test: FAILED

FAILURE ID: GGAMXL-901AB1-XD7U3G-088A03

 

What does this mean and how do i fix it ?

1 person had the same question
2 REPLIES 2

‎12-18-2020 12:46 PM

HP Recommended

@ShahidSaleem

 

In all honesty, you don't -- fix it, that is. Why? Because this means the system board has failed and would require replacement -- which is not something you can do, as HP does not sell system boards for laptops.



I am a volunteer and I do not work for, nor represent, HP
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‎12-20-2020 05:35 AM

HP Recommended

Thank you for your response. But I actually performed this test a bit wrong, unlike other tests, this one required me to insert the USB to the port i wanted to test, which i didn't and received the error. Later performing this teat carefully, this test was passed. 

 

Thank you for your response anyway. 

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