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ENVY-DV7-7333cl
Microsoft Windows 10 (64-bit)

I can't Access the windows recovery menu or even Hp Recovery Menu after installing windows 10 enterprise recently. Although a recovery partition was created when windows was installed but still can't get into the menu by Pressing "F11". It starts windows instead. 

 

Any Help ?

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4 REPLIES 4
HP Recommended

 

 

HP recovery partition might have got corrupted while you installed Windows 10. This is the reason why you cannot invoke HP recovery console by tapping f11 on startup.

 

If you need to reinstall Windows 10, you can clean install using UEFI bootable USB, which is created through Microsoft windows media creation tool.

 

Else if you need to factory reset OS, you can use HP recovery discs that you must have created after first setup of this notebook or buy the same from third party vendors like this:

http://computersurgeons.com/p-23082-windows-8-64-bit-recovery-kit-717286-001-for-hp-envy-notebook-pc...

 

 

HP Recommended

Is there any way around to fix that partition without having to format my whole device?, I Cannot give up on my settings and apps now. 

 

Any thoughts ?

HP Recommended

 

 

No other way than what I suggested would work if recovery partition has got corrupted and become inaccessible.

 

Why do you need recovery partition if you can easily clean install Windows 10?

 

 

HP Recommended

 so i can access the Command Prompt Easily at boot up without having to to boot from usb and DVDs. 

My installed windows is new but I am not sure the problem would be solved by reformating the whole device again,

Any suggestions ?

 

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