System Recovery

[bilalhashmi]

Hellow  In my hp laptop in the bios startup options when pressing the esc key it shows me some options like the boot menu bios etc when i press f11 key which is supposed to redirect me into the system recovery it redirects it to me no where and my system starts normally? like windows 10 boots up normally as usual.

[BeemerBiker · Accepted solution]

Your system came with cloud recovery so F11 is not used.  For many system over 5 years old, cloud recovery is no longer available.

HP Cloud Recovery Tool (Windows 10 and 11)

The HP Cloud Recovery Tool is an application developed by HP.  It enables customers to access a digital download of their recovery media and create a bootable USB drive (Minimum 32GB) to recover their units back to factory status.

Download tool here  Microsoft Store

or you can check by going here and using your product ID including the 3 characters after the # symbol

If it is no longer possible to do a cloud recovery then install Windows 10, 22H2 from here

and get any missing drivers here.

[bilalhashmi]

Very Thank you but is this tool create a bootable drive of clean install of windows like i am now running windows 10 do it also creates a bootable clean installation drive of windows 10 with hp pre loaded apps. and if it creates now i dont have usb drive can i now restart my computer and go into system recovery by f11 key, please can you further explain in detail how it works?

[BeemerBiker]

My understanding is that system that have cloud recovery do not use F11

One advantage of cloud recovery is that it re-creates the partitions including the BIOS recovery and HP Tools partitions. 

Typically those partitions are deleted if a a Microsoft clean installed is performed.

[bilalhashmi]

In the hp cloud recovery tool can i also use the usb which is less than of 32 gb what this tool does do this creates windows bootlable iso with the orignal iso of windows that is also with hp apps