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HP Recommended
HP Pavilion g6 laptop
Microsoft Windows 10 (64-bit)

I am trying to get my laptop to restore because it has drop the ralink driver again. When I choose a date I get a message that says "System Restore  failed while copying the registy from the restore point. An uspecifed error occurred during system restore. (0x80070570)

 

What do i need to do??

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @san6

 

Thank you for posting back.

 

Is it possible for you to connect the computer using an Ethernet cable? If yes, please connect and run the updates.

 

If not, I recommend you to run those commands again and then do the updates.

 

Let me know how it goes.

 

Take care.

 

The_Fossette
I am an HP Employee

View solution in original post

8 REPLIES 8
HP Recommended

Hi @san6

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that the ralink driver is missing on your computer.

 

I’d love to help!

 

I recommend you to download and install the driver from the below link and check if it helps.

 

http://hp.care/2fFMAdn

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Thanks, that does help, but my problem keeps happening. It seems that when I get updates something happens and I loose my Relink driver for my wifi. This started when I upgraded to windows 10 and it only happens on my HP Pavilion g6 laptop. I thought it might have something to do with my internet settings so when I checked it was set to public so I changed it to private and it did help for a few weeks now I am having this issue along with the dropping the relink driver. I woriked with it all day and finally got my system restore to let me back up and get my relink driver. 

If you have any suggestions please let me know.

 

Thanks 

HP Recommended

Hi @san6

 

Thank you for posting back.

 

Follow the below steps and check if it helps.

 

Open CMD as Admin:  Copy the following commands, and press enter after each one.

 

netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled

netsh int tcp show global  (Check if All settings have taken effect)

 

Reboot the system and see if it works.

 

Let me know how it goes and you have a good day ahead.

 

Take care!

The_Fossette
I am an HP Employee

HP Recommended

This is what I got. Is this what it is suppose to look like?

 

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State : enabled
Chimney Offload State : disabled
NetDMA State : disabled
Direct Cache Access (DCA) : disabled
Receive Window Auto-Tuning Level : normal
Add-On Congestion Control Provider : none
ECN Capability : disabled
RFC 1323 Timestamps : disabled
Initial RTO : 3000
Receive Segment Coalescing State : disabled
Non Sack Rtt Resiliency : disabled
Max SYN Retransmissions : 2
TCP Fast Open : enabled

HP Recommended

Well, when i rebooted it now has dropped the relink driver and i have lost my wifi??? Now what??

HP Recommended

Hi @san6

 

Thank you for posting back.

 

I recommend you to run the windows updates again and install if there are any updates.

 

Then, run those command again and test.

 

Keep me posted and I hope you have a good day ahead.

 

Take care

 

 

The_Fossette
I am an HP Employee

HP Recommended

I can't get updates if i can't get wifi.

 

HP Recommended

Hi @san6

 

Thank you for posting back.

 

Is it possible for you to connect the computer using an Ethernet cable? If yes, please connect and run the updates.

 

If not, I recommend you to run those commands again and then do the updates.

 

Let me know how it goes.

 

Take care.

 

The_Fossette
I am an HP Employee

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