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HP Recommended
Hp probook 6560b
Microsoft Windows 10 (64-bit)

It says product information invalid

 

The following product information programmed into the system board is missing or invalid SYSTEM BOARD 00A

 

product serial number 

Product sku

System board ct number 

 

1 REPLY 1
HP Recommended

That usually requires servicing at an HP Service Center.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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