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Locked

‎06-09-2024 12:07 PM

HP Recommended

Get a error message 87595649 after entering correct passcode.

when I go to hp people recovery.org to get back door key, it doesn’t work either Have rebooting while repeatedly pressing f11, taken out battery etc. No fixes work.

2 REPLIES 2

‎06-09-2024 12:09 PM

HP Recommended

Sp on initial message “password” recovery not “people” recovery.

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‎06-09-2024 02:37 PM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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