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Locked

‎04-13-2017 04:04 PM

HP Recommended
Product: Hp touchsmart laptop
Operating System: Microsoft Windows 10 (32-bit)
My laptop died and asked for a admin password and I don't know it can someone help me.. it's has a code of 509882391
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2017 04:12 PM

HP Recommended

Hi,

 

Enter   45680819

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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8 REPLIES 8

‎04-13-2017 04:08 PM

HP Recommended

Hi,

 

Could you check the halt code you've posted - it should be only 8 digits long.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎04-13-2017 04:10 PM

HP Recommended
50988239
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‎04-13-2017 04:12 PM

HP Recommended

Hi,

 

Enter   45680819

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎04-13-2017 04:13 PM

HP Recommended
Awesome thanks you so much
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‎04-13-2017 04:18 PM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎04-13-2017 04:19 PM

HP Recommended
Now I was wondering how can I take that admin pass off
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‎04-13-2017 04:21 PM

HP Recommended

Hi,

 

Entering the code from my previous post will have removed the requirement for a power on password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎04-13-2017 04:28 PM

HP Recommended
Okay thank you
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