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- System disabled
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05-02-2017 12:32 PM
System disabled [i 16291458] its diffrent then any other i've seen model. hp15-ay065nr any help would be appreciated
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Accepted Solutions
05-02-2017 01:10 PM
Hi,
Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.
or
You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 63 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-02-2017 01:10 PM
Hi,
Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.
or
You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 63 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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